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All of our product shipment delivered by one of the Express Delivery Courier Services bellow, depend on destination, upon request, and fastest option available safely delivered to you. Tracking product shipment also possible for you by contacting the Express Delivery Courier Services branch office at your area, or click at the image link courier site, by tracking entry or telling them the consignment note number that we inform through Order Status after we ship the product.

We understand the sensitivity of your personal identity data such as name, address and phone number refer to our Privacy Policy . However, we should inform those data to the Express Delivery Courier Services in the correct, complete and accurate way so that it can be assure, the product will be delivered to the right destination and in the accurate time estimation. That is why we have to agree their Terms Conditions. These means that you shall agree also with their Terms Conditions.


Generally, we cannot accept any returns and replacement because of mistaking order. We only agree for any returning if it can be approved that the product delivered, although we release the product in a high quality monitoring way, might be had any production defect. Product returning shall be delivered to our address :

Pitoyo Dotcom Webstore
u.p. Hestrini Rayung Wulandari
Jl. Cemani Indah D-22, Cemani, Grogol, Sukoharjo,
Solo 57552
Jawa Tengah
Telp/fax : 0271-631671

At least 24 hours since product received base on return shipment date. Returning shipping cost will on costumer charge. We will pay back the returning shipping cost by cash base on economic shipping cost rate, and the ammount of money come together inside the replacement product package.